A LITTLE MORE ABOUT Dogū

Dogū Limited is an IP branding, management, & merchandising company with a strong desire to bridge the gap between brands and collectors.

The Japanese word Dogū means “earthen figures” and describes one of the first clay figures of the country. We chose this name since Japan is a land popular for producing top quality figures, art/animation, and collectibles, which inspires us to strive for the best. Our goal is to partner with the finest creators in the industry to create authentic, properly licensed, and official merchandise that fans will love.

Some common questions we get…

What do I need to know about your shipping procedures?

Orders are shipped within 1 to 7 business days
Next-day and Express delivery options also available
Comics are packed in between two pieces of cardboard and placed in a t-mailer, with the exception of certain items

What is your return policy for your products?

All sales are final
No returns or exchanges on Vintage Comics, Graded Books, and Original Art. All items purchased within this category is understood by the customer to be considered "as is".
What if my item is damaged? We do our best to ensure that all items that we ship out are packaged so that you receive it in the same condition as when we send it. For instance, our comics are shipped in-between two pieces of card board, within a t-mailer, and finally inside of a standard bubble mailer. However, sometimes items become damaged during transit. Most of the time, we will send a replacement, if possible. Don't hesitate to contact us if you have an issue with your order and we will get it sorted. Be sure to include your order number and a brief description of the issue in the email, as well as photos and/or video of the damaged item. Please understand that if you are inquiring about your damaged item after 30 days of receipt of shipment, we may be limited in what we can do for you.

What is your guarantee for product authenticity?

Dogu Limited guarantees each signed item is authentic. Our policy is to always have a Dogu employee present at all signings. Dogu Limited works directly with certified witnesses from the top comic book grading companies. Rest assured any signed, sketched, or remarqued item from Dogu is 100% authentic.

What if my item is damaged?

We do our best to ensure that all items that we ship out are packaged so that you receive it in the same condition as when we send it. For instance, our comics are shipped in-between two pieces of card board, within a t-mailer, and finally inside of a standard bubble mailer. However, sometimes items become damaged during transit. Most of the time, we will send a replacement, if possible. Don't hesitate to contact us if you have an issue with your order and we will get it sorted. Be sure to include your order number and a brief description of the issue in the email, as well as photos and/or video of the damaged item. Please understand that if you are inquiring about your damaged item after 30 days of receipt of shipment, we may be limited in what we can do for you.

If you would like additional info please e-mail us at support@dogu.co or send us a message form our Contact Us page.

SHOPPING CART

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